Privacy Policy
Elevare™ · Version 1.0 · June 2026
This is an English summary for US clients. The full Portuguese version governs for Brazilian clients under LGPD. A separate legal review for applicable US state privacy laws is pending.
1. Who we are
Elevare™ is an organizational capability diagnostic platform operated by [Legal entity — to confirm: Invision Real Estate / Elevare LLC upon incorporation], headquartered in Plantation, FL, USA, with commercial operations in Brazil and the United States.
For questions about this policy or the processing of your personal data, contact: [email protected]
2. Data we collect
| Category | Examples | From whom |
|---|---|---|
| Identification data | Name, email, title, company | CEO Client, Licensed Professionals (LPs) |
| Financial data | Payment information (processed by Stripe — we do not store card numbers) | CEO Client |
| Diagnostic data | Organizational questionnaire responses, interview transcripts, generated report content | CEO Client, LP |
| Audit/evidence data | IP address, timestamp, user-agent — recorded at report receipt confirmation and proposal/contract acceptance | CEO Client |
| Platform usage data | Login activity, system usage | LP, Admin |
3. How we use your data
- Delivering the contracted organizational diagnostic service (Buffer™, CC™, CLI™ generation, reports, and Action Plan)
- Processing payments via Stripe
- Fulfilling contractual obligations (proof of report and proposal delivery and receipt)
- Service-related operational communication (sending links, status notifications)
- When AI analysis is used: diagnostic transcripts and responses are processed by the Anthropic API (Claude) solely to generate scoring suggestions and report drafts — reviewed by a human professional before final delivery
4. Data sharing
| Third party | Purpose |
|---|---|
| Stripe | Payment processing |
| Anthropic (Claude API) | AI-assisted analysis of transcripts and diagnostics |
| Transactional email service | Sending proposal, contract, report links and notifications |
We do not sell personal data to third parties for advertising purposes.
5. Data retention
We retain diagnostic, contractual, and financial data for the duration of the active contractual relationship, and for an additional period after contract termination for legal compliance and defense in potential administrative, judicial, or arbitral proceedings. After that period, data is anonymized or deleted, except where retention is required by law (e.g., tax and accounting records).
6. Your rights
Any data subject may request, at any time, by contacting [email protected]:
- Confirmation of whether your data is being processed
- Access to your personal data
- Correction of incomplete, inaccurate, or outdated data
- Anonymization, blocking, or deletion of unnecessary or non-compliant data
- Portability of your data to another service provider
- Deletion of data processed with consent (except where retention is required by law, e.g., tax records and contractual evidence)
- Revocation of consent, where applicable
We will respond to requests within 15 business days.
7. Data security
We implement technical and administrative measures to protect personal data against unauthorized access, including multi-factor authentication, role-based access control (Super Admin, Licensed Professional, Client), password encryption, and rate limiting against automated abuse.
8. Changes to this policy
This policy may be updated periodically. The current version will always be available on this page.